Manage online applications efficiently

Our Applications app is one of our 21 pick and mix apps that make up the Student CRM. It replaces your paper applications with an online application form that increases your conversion rate whilst reducing your workload.

Our online Applications app gets a lot of attention because it is the only truly integrated online applications service of its kind available to HE and FE institutions in the UK. It makes life a whole lot easier for your Admissions teams in:

• FE applications (Domestic and International)
• HE Postgraduate applications (Domestic and International)
• HE Graduate applications (Domestic and International)

In common with all our Student CRM apps, this keeps your CRM's Student Database updated with all new applications submitted by students, whether via UCAS or directly via your own branded online Application Form (that we create and host for you).

As each application has its status updated (even the applications going through UCAS) the CRM can send out personalised automatic touchpoints (email, SMS, letter, etc) to support your conversion activities every day.

Your direct applicants stay updated by the CRM as they make their way through each stage of the application cycle. It has built in tools that help you to support the student as you progress their application, for example all you click is click one button to perform tasks like:

• Make changes to the offer before sending it to the applicant
• Send Offer Letter
• Send an email to the applicant with the link to their Offer Letter
• Refer the application for a second opinion
• Send an email to the applicant to chase outstanding conditions
• Upload a document into the repository for this application
• Satisfy a condition on this application
• Reject application
• Mark deposit for this application as paid
• Withdraw this application

Your Admissions teams can manage every application in a clear interface, generating minute-by-minute status reports on just how many applicants you are processing.

Why do universities choose Student CRM?

Being the UK's most loved student recruitment solution makes us feel warm and fuzzy inside. No, really it does.

So in case you need convincing, just watch our short video to see how we'll make you look like the hero in your department - enhancing your conversion rates and reducing admin time by increasing your student engagement.

Don't just take our word for it... here's what our lovely clients had to say about Student CRM...

We can be your new best friend. Just give us a call or request a free demo so we can showcase our apps and make you even more of a student recruitment genius than you already are.

What every University needs to read before buying a CRM

Considering a new Student CRM for your University?

Reading this PDF will help you to tackle the issues you will inevitably face when procuring a CRM solution:

Student CRM doubles open day bookings for IOE

The world’s leading centre for education, the Institute of Education (IOE), doubled their online open day bookings with Student CRM as a major contributing factor for its success.

The CRM recorded 1,171 registrations leading up to the open day which is almost double last year's figures. With approximately 800 attendees arriving on the day this was an attendance rate of almost 70%.

A key member of the marketing team commented: [quote]The success of our most recent open day is attributed to several factors; the timing of the event, our recent outstanding Ofsted inspection, our number 1 QS World University Ranking for Education and of course the Student CRM. The ease of booking online meant we were able to capture more data online and communicate more effectively with students leading up to the event.[/quote]

Another member of the team stated; [quote]The CRM seems to have worked! Managing our open day bookings within Student CRM meant that not only did we double last year’s figures, but we had to rethink our registration process as many more people arrived than originally anticipated which is a great feat for all involved.[/quote]

To cope with the influx of students at the next open day event, the IOE are considering scanning barcodes. The IOE team can each use a tiny barcode scanner, worn on a lanyard and not much bigger than a USB stick, to welcome students by scanning their personalised schedule generated online by the Student CRM when registering.

After the success of the open day, touchpoints were scheduled to broadcast personalised communications to attendees and non-attendees to offer them more information about studying at IOE. Attendees were also sent a link to a post-event survey, created in the Student CRM, so their feedback could be used to help plan the next open day.

Student CRM visits UCAS in Wales

Our events team have been busy in Wales taking the UK's most loved student recruitment solution to Newport for the UCAS Annual Admissions Conference 2014.

This year it included meeting recruitment and admissions enthusiasts, dragons, a quiz, singing in a choir, selfies and showcasing the unforgettable lime green brand.

Dom, Andrea and Peter spent 3 days in Wales giving away over 12kg of pick and mix sweets to delegates to keep sugar levels high. Our student recruitment experts chatted to various admissions teams about how to increase their student conversion and retention rates and made some new friends.

Our recruitment experts were able to talk to recruitment and admissions teams to tackle hot topics such as how to market to prospective students, how to increase your engagement with students and how to manage relationships and support your departments more effectively to increase your ROI.

Managing Director Dom Yeadon said: "thanks to Kathryn Honeywill and her team for managing this conference again at the wonderful Celtic Manor Resort. We saw so many clients and had strong interest from many, many FE and HE institutions again. Everybody seems to already know us by our lime green corporate colour. Andrea was even asked if her black and lime dress was designed specially for her! A real pleasure to meet friends old and new, especially our fellow choristers in the 2014 Only Admissions Aloud Choir!"

Singing in the Only Admissions Aloud Choir

Our very own Dom and Andrea starred in the Only Admissions Aloud Choir lead by Craig Yates for the second year running formed with delegates and performing live on stage to a crowded conference room, just check out the video below and see if you can spot Andrea (hint: she's wearing lime).  Next year we hope to make it our hat-trick!

Student CRM - (not) born in the USA

Not only is our Student CRM homegrown in the UK, it's homegrown right here in our office in sunny Poole, by our team of expert developers.

Our student recruitment software is a UK cloud-based SaaS that users can't help falling in love with. Being UK-based we offer the kind of immediate customer support you can rely on. During your UK working hours too. No state-side dependencies.

Being in the UK is a big thing. Turning up to our offices here in Poole on the South Coast is a lovely way to start each day at the office. Being available on the phone for your team is so convenient for you.

As the Student CRM is our very own solution, we're constantly innovating, evolving and developing our solution to stay ahead of the game within the student recruitment industry. This means regularly reviewing our current apps and maintaining our roadmap of exciting new apps for the future.

Our UK-based support team is also here in Poole (they sit right next to our Developers) and help to set it up and make it work for your recruitment team. We host a initial face to face training session either on campus or 'down South' in our offices (so you can explore the beautiful coastline and enjoy a delicious lunch on us).

This also means anyone from our Customer Service team is available to speak with you during the UK working day, so if you've got any questions just pick up the phone. We are here.

Just contact us if you'd like a non-committal demo, and one of our team can show you how you could be recruiting your students.

58% increase in Applicant Open Day bookings for SOAS

SOAS, University of London, the world's leading institution in the study of Asia, Africa and the Middle East, experienced a 58% increase in the number of student bookings for their latest Applicant Open Day on 17th March thanks to their new Student CRM from Data Harvesting.

SOAS welcome team took less than 35 minutes to personally welcome over 400 attendees. By using a tiny barcode scanner, staff were able to reduce bottlenecks and ensure all visitors had a warm welcome.

Due to the ease of the online booking and the automated communications to the students, SOAS had a significant increase in the attendance rate as well.

The Applicant Open Day app worked in unison with the recruitment team and effortlessly managed the bookings to liaise with each attendee efficiently pre and post event to ensure they were informed of dates, times and locations making it an overwhelming success.

Data Harvesting's Student CRM team helped the recruitment team at SOAS to plan their Open Day. A member of the recruitment team said:

[quote]SOAS offers students a very flexible study programme which means every open day needs to be carefully planned. Luckily, the Student CRM Open Day app is flexible enough for us to offer a wide range of activities to students coming to our Open Day.[/quote]

A member of the recruitment team commented:

[quote]It was a phenomenal success from start to finish; from the automated booking process to the personalised automated email communications prospective students received leading up to the day. Time spent administering the open day has been reduced and all KPIs have been documented and recorded in the Student CRM for us to measure subsequent open days against.[/quote]

A team member stated:

"Our allocated spaces filled up within no time due to the ease of booking online. Using the barcode scanner was also an excellent way to personally greet attendees and filter them through to the university to start their day. It was great to know that once the data had been uploaded into the CRM, they'd all receive a 'thank you' email, something else that the recruitment team wouldn't have to manually remember to do."

It's all about going mobile at events

Coming to a CRM near you soon...

This Summer we're launching our new and improved Mobile Event Capture app, set to change the way in which you collect data at recruitment events and open days.

It's very exciting news for recruitment and admissions offices across the UK as it'll decrease admin time spent collecting data, reduce user error and ensure that your university complies with the Data Protection Act.

Instead of collecting student data asking them to write their details on pieces of paper and deciphering their handwriting later on, our DH Mobile app allows students to directly type their details onto an iPad on the event stand without the need for Wifi.

After the event, when the data is synced, all attendees will receive a thank you email as specified in your touchpoints. By default they'll also receive a follow-up email 7 days after the event, and another one 14 days after to keep your establishment at the forefront of their minds.

You can choose to collect as much or as little data as you like and the data capture page will be fully branded to match your university's brand guidelines. You'll see full reporting in the back end for your all-important objectives and KPIs for each recruitment event.

It'll be available in the App store in the next couple of months. Watch this space for the official launch date.